.np-kco-wrap{max-width:980px}.np-kco-top{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:16px;padding:22px 24px;border:1px solid #f0e3dd;border-left:4px solid #ff6448;border-radius:16px;background:#fffaf8}.np-kco-top h2{margin:4px 0 6px;font-size:28px}.np-kco-top p{margin:0;color:#717b8b}.np-kco-eyebrow{display:block;font-size:11px;font-weight:800;letter-spacing:.08em;color:#f45b45}.np-kco-list{display:grid;gap:12px}.np-kco-row{display:grid;grid-template-columns:120px minmax(0,1fr) 130px;gap:18px;align-items:center;padding:18px 20px;border:1px solid #e7eaf0;border-radius:16px;background:#fff}.np-kco-id span,.np-kco-summary span,.np-kco-answer span,.np-kco-thread-item span{display:block;font-size:11px;font-weight:700;color:#818b9c}.np-kco-id strong{display:block;font-size:22px;margin-top:3px}.np-kco-id small{display:block;margin-top:4px;color:#858fa0}.np-kco-main h3{margin:7px 0 2px;font-size:18px}.np-kco-main p{margin:0;color:#707a8a}.np-kco-state{display:inline-flex;align-items:center;padding:5px 10px;border-radius:999px;font-size:11px;font-weight:800;background:#fff1dd;color:#9b5f08}.np-kco-state.is-ok{background:#e8f7ed;color:#19723c}.np-kco-state.is-info{background:#edf3ff;color:#315a98}.np-kco-state.is-bad{background:#fdeceb;color:#ad3b32}.np-kco-btn{display:inline-flex;justify-content:center;align-items:center;min-height:42px;padding:0 16px;border:1px solid #e8eaf0;border-radius:10px;background:#fff;color:#202631;font-weight:800}.np-kco-btn:hover{color:#f45b45;border-color:#f7b2a6}.np-kco-btn.is-primary{border-color:#f65f47;background:#f65f47;color:#fff}.np-kco-empty{padding:26px;border:1px dashed #d9dee7;border-radius:14px;background:#fbfcfe;text-align:center}.np-kco-empty strong,.np-kco-empty span{display:block}.np-kco-empty span{margin-top:6px;color:#7c8798}.np-kco-empty.is-compact{padding:16px;text-align:left}.np-kco-detail-top{align-items:center}.np-kco-summary{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:10px;margin-bottom:16px}.np-kco-summary>div{padding:15px;border:1px solid #e8ebf0;border-radius:12px;background:#fff}.np-kco-summary strong{display:block;margin-top:5px}.np-kco-summary small{display:block;margin-top:4px;color:#7d8797}.np-kco-info-request{padding:20px;margin-bottom:16px;border:1px solid #f0c98e;border-radius:16px;background:#fff9ef}.np-kco-info-request h3{margin:7px 0 5px;font-size:18px;white-space:pre-wrap}.np-kco-info-request>small{display:block;color:#897358}.np-kco-info-request>p{margin:10px 0 0;color:#7f715e;font-size:12px}.np-kco-reply-field{display:block;margin:16px 0 10px}.np-kco-reply-field>span{display:block;margin-bottom:6px;font-weight:800}.np-kco-textarea{width:100%;min-height:110px;padding:12px 14px;border:1px solid #dfe3ea;border-radius:10px;resize:vertical}.np-kco-section{margin-bottom:16px;padding:20px;border:1px solid #e7eaf0;border-radius:16px;background:#fff}.np-kco-section-head{display:flex;justify-content:space-between;margin-bottom:14px}.np-kco-section-head h3{margin:4px 0 0;font-size:20px}.np-kco-thread{display:grid;gap:12px}.np-kco-thread-item{overflow:hidden;border:1px solid #e7eaf0;border-radius:14px}.np-kco-thread-q,.np-kco-thread-a{padding:14px 16px}.np-kco-thread-q{background:#fff8f5}.np-kco-thread-a{border-top:1px solid #edf0f4;background:#fbfcfe}.np-kco-thread-item strong{display:block;margin-top:6px;white-space:pre-wrap;word-break:break-word}.np-kco-thread-a.is-wait strong{color:#8c7359}.np-kco-thread-a.is-done{background:#f5fbf7}.np-kco-answer-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.np-kco-answer{padding:14px;border:1px solid #e8ebf0;border-radius:12px}.np-kco-answer strong{display:block;margin-top:7px;white-space:pre-wrap;word-break:break-word}.np-kco-bottom-actions{display:flex;justify-content:flex-end;margin:4px 0 28px}.np-kco-product-nav{display:flex;justify-content:flex-end;margin:0 0 10px}.np-kco-product-nav a{display:inline-flex;padding:8px 12px;border:1px solid #e7eaf0;border-radius:9px;background:#fff;font-weight:800}.np-p5b1-info-action{padding:16px;margin-bottom:16px;border:1px solid #f1d4a3;border-radius:12px;background:#fffaf1}.np-p5b1-info-action .np-cv-btn{margin-top:10px}.np-p5b1-help{margin:8px 0 0;color:#86765f;font-size:12px}.np-p5b1-main-actions{padding-top:4px}.np-p5b1-thread{display:grid;gap:10px}.np-p5b1-thread-item{overflow:hidden;border:1px solid #e8ebf0;border-radius:12px}.np-p5b1-q,.np-p5b1-a{padding:13px 14px}.np-p5b1-q{background:#fff8f5}.np-p5b1-a{border-top:1px solid #edf0f4;background:#fbfcfe}.np-p5b1-q span,.np-p5b1-a span{display:block;font-size:11px;font-weight:700;color:#8590a3}.np-p5b1-q strong,.np-p5b1-a strong{display:block;margin-top:6px;white-space:pre-wrap;word-break:break-word}.np-p5b1-a.is-done{background:#f5fbf7}.np-p5b1-a.is-wait strong{color:#8b7357}.np-p5b1-empty{padding:14px;border:1px dashed #d9dee7;border-radius:12px;color:#7d8797}.np-p5b-actions{grid-template-columns:1.2fr .8fr}@media(max-width:991px){.np-kco-top{padding:17px 16px}.np-kco-top h2{font-size:23px}.np-kco-row,.np-kco-summary,.np-kco-answer-list{grid-template-columns:1fr}.np-kco-row{gap:10px}.np-kco-action .np-kco-btn,.np-kco-info-request .np-kco-btn{width:100%}.np-kco-detail-top{align-items:flex-start}.np-kco-bottom-actions{justify-content:stretch}.np-kco-bottom-actions .np-kco-btn{width:100%}.np-kco-section,.np-kco-info-request{padding:16px}.np-kco-product-nav{justify-content:stretch}.np-kco-product-nav a{width:100%;justify-content:center}}